Returns

We hope you will be pleased with your purchase. If this is not the case, you are welcome to return the item/items to us, which you would like to have refunded. 

As a customer, you have 14 days right of cancellation when you shop with us. Your right of cancellation applies from the day the order is received by either you or another person at the address. If you have ordered delivery to a Parcel Shop, the right of cancellation period will begin from the day the order is delivered to the relevant Parcel Shop

Register your return here or contact customer services regarding your return on webshop@secondfemale.com.

If you wish to exchange your item for a different size or another product, you can speed up the process by placing a new order online whilst returning your item.

Refunds 

You will receive an email as soon as we have received your returned item(s) at our warehouse. Refunding for the returned items will occur within 14 weekdays from receipt and the refund will be made via the same method of payment you used when you submitted your order.